Responsible Gaming
Gaming Should Be Entertainment, Not Income
At True Fortune Casino, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself relying on gambling as income, please seek help immediately.
Remember: the house always has a mathematical edge. Only gamble with money you can afford to lose completely.
Age Verification
Online gambling is strictly for individuals aged 18 years and over in the United Kingdom. If you are under the legal gambling age, you must not use True Fortune Casino or any other gambling platform.
We take age verification seriously and conduct checks to ensure all players meet legal requirements.
Warning Signs of Problem Gambling
Do you recognise any of these behaviours in yourself or someone you know?
- Chasing losses: Gambling more to recover money you've lost
- Hiding gambling: Concealing the extent of your gambling from family or friends
- Increasing stakes: Needing to gamble larger amounts to get the same excitement
- Loss of control: Inability to stick to limits or stop when you plan to
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Financial problems: Borrowing money or going into debt to gamble
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Tolerance: Constantly thinking about gambling or past gambling experiences
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Using gambling to escape: Gambling to cope with stress, anxiety, or other problems
If you've ticked any of these boxes, it's time to reach out for support.
Self-Help Tools & Controls
True Fortune Casino offers several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit over a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a cap on the amount you're willing to lose before the platform restricts access
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've wagered
- Session Time Limits: Automatically log out after a set period of gameplay
- Self-Exclusion: Voluntarily exclude yourself from your account for a period you choose (typically 6 months or longer)
These tools are available in your account settings. We encourage you to use them if you feel your gambling is becoming problematic.
Support & Help Organisations
If you're struggling with gambling, confidential support is available. Here are organisations that can help:
United Kingdom
- GamCare – Free counselling and support for problem gamblers and their families
www.gamcare.org.uk | Helpline: 0808 8020 133 - GamStop – The UK's national self-exclusion scheme. Register with GamStop to be excluded from all licensed online gambling operators
www.gamstop.co.uk - Gamblers Anonymous – Free peer support meetings across the UK
www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Telefonberatung: 0800 1 372 374
All support services are confidential and free to use. Help is available 24/7 for most organisations.
If You Need Help
Don't suffer in silence. Problem gambling is a real issue that affects millions of people, but recovery is possible with the right support.
If you or someone you know is struggling with gambling:
- Contact one of the support organisations listed above
- Speak to a trusted friend, family member, or healthcare professional
- Use our self-exclusion tool if you need to step away from gambling
- Remember: seeking help is a sign of strength, not weakness
Your wellbeing is more important than any game. Help is available right now.